Privacy Policy
This policy covers the Discord bot operated by Rush Hour Roleplay (“we”, “us”) for use exclusively within the Rush Hour Roleplay Discord servers.
Never sold
Your data is not sold, shared, or transferred to any third party.
No AI training
Nothing we collect is used to train machine learning or AI models.
Privately hosted
Kept in our own database, reachable only through an authenticated dashboard.
Tickets only
Message content outside the ticket system is never stored.
What we collect
The bot only records what it needs to run our community systems. Everything below is collected when you choose to use one of those systems.
Discord identifiers
User IDs, usernames, nicknames, and role IDs, collected when you interact with bot systems (tickets, applications, moderation).
Ticket messages
The full content of messages sent inside support ticket channels, including attachment URLs, stored to generate transcripts.
Application responses
Answers submitted through whitelist application forms.
Moderation records
Warnings, bans, kicks, and timeouts issued through the bot, including reasons.
Streamer data
Platform usernames voluntarily linked by community streamers.
How we use it
Collected data exists to keep the community running — nothing more.
Data is used solely to operate community systems: support tickets, whitelist applications, moderation, and staff activity oversight.
- Support tickets — routing your ticket to staff and keeping a transcript of the conversation.
- Whitelist applications — reviewing and deciding on your application.
- Moderation — tracking sanctions so decisions stay consistent and appealable.
- Staff oversight — reviewing staff activity and conduct.
Ticket transcripts serve as records for ban appeals and staff conduct reviews.
Storage & sharing
Where your data lives, and who can reach it.
Data is stored in a privately hosted database. It is not sold, shared, or transferred to any third party.
- Access is limited to server administrators via an authenticated dashboard.
- We do not use any collected data to train machine learning or AI models.
- No advertising networks, analytics brokers, or data resellers receive your information.
Retention & deletion
How long we keep records, and how to ask us to remove yours.
Records are retained while they remain relevant to community operations.
- You may request deletion of your data by opening a support ticket or contacting server administration.
- Moderation records may be retained where required for community safety, even after a deletion request.
Contact
Questions, corrections, or deletion requests.
For questions or deletion requests, contact server administration via the Rush Hour Roleplay Discord.
Terms of ServiceThe rules that govern your use of the bot, including appeals and enforcement.Need something removed?
Open a support ticket and our administration team will take it from there.